Australia’s trusted advisory partner for NDIS and community services

Helping purpose-driven organisations strengthen governance, grow sustainably and create meaningful impact.

I’m Traidy Bugeja-Naidoo. I partner with organisations across the disability and community services sectors, plus not-for-profit and social impact, from a founder who built and ran a registered NDIS provider.

Traidy Bugeja-Naidoo, advisory partner
I founded Chosen Family

A registered NDIS provider. Built it, ran it, and lost sleep over it. I’m not advising from a textbook.

A foundation you can trust Admitted Solicitor, Supreme Court of NSW Founder, Chosen Family ISO 9001 Lead Auditor Master of Social Work

Most consultants speak compliance. Most advocates speak community. Few translate between both.

What people say

Trust that stays with you.

His ability to weave lived experience with practical tools made the conversation both moving and actionable. He created a space where everyone, from frontline workers to sector leaders, felt seen and inspired.
Peter McKendry
Chief Executive Officer, CO Group
Chosen Family has set a new benchmark in this space. Their LGBTIQA+ training is grounded in lived experience and delivered with a high level of professional insight. This training is not just important, it’s essential.
Jye Bryant
Teacher of Community Services, TAFE NSW · Founder, Nepean Pride
Traidy is a powerhouse: poetic, affirming, and deeply grounded in lived experience. He doesn’t perform impact, he embodies it. I couldn’t recommend him more highly.
Patrick Hukins
Clinical Psychotherapist & Counsellor · LGBTQIA+ Inclusion Specialist
If you’re looking for a speaker who brings soul, strategy, and substance, Traidy is the voice you want. He doesn’t just talk change. He activates it.
Desire Ude
Managing Director, Anchored Care
Nothing can prepare you for hearing Traidy speak. He is a lyrical, eloquent, engaging, and powerful presenter. Speaking with love, compassion, and deep knowledge of what he shares.
Rita Mastrangelo
Partnerships Manager, Forsight
Whether Traidy is sharing personal, lived experiences, or offering practical ideas and tips, he has a unique ability to connect, inspire and motivate people.
Ngaire Nelson
Business Relationship Manager, Ableplus
Traidy’s strength lies in his ability to weave personal storytelling with advocacy, always underpinned by themes of liberation, belonging, and inclusive care. He speaks with authenticity, humility, and clarity, resonating with audiences from all walks of life.
Chrissy Muchenagumbo MBA
Clinical Nurse Consultant, Rhema Healthcare
Traidy is wonderful and always brings with him an energy and a realness that really engages you in the topic at hand. By the end of it I felt empowered, challenged, and ready to slay.
Mael Reale
Neighbourhood Team Leader, My Supports
Leaders and teams who have worked with, trained with or hosted Traidy
  • Leora Healthcare
  • TAFE NSW
  • CO Group
  • Forsight
  • Able Plus
  • Identity Clinic
  • Rhema Healthcare
  • My Supports
  • PEAR Project
  • Anchored Care
  • Nepean Pride
If any of this sounds familiar

You’re not alone. You’re just under-supported.

  • You’re the most senior person in your organisation, and there’s no one to think out loud with.
  • Every decision compounds on every other decision, and the weight is starting to show.
  • Your team can’t be the audience for your doubts. Neither can your board. Neither can your family.
  • You’d hire a full-time COO or BDM tomorrow if it didn’t cost a quarter of a million dollars to do it.
Traidy Bugeja-Naidoo seated, hands clasped, in a studio portrait.

What would change if you had one trusted, experienced operator beside you, just one day a week?

Why hire Consult Traidy

The cost of an experienced leader. Without the cost of hiring one full-time.

In Australia in 2026 a senior executive, a COO, BDM or General Manager, costs $210,000 to $290,000 once superannuation, leave, recruitment and onboarding are counted. Most growing organisations can’t justify that yet. Most growing organisations need exactly that.

Save six figures, on average.

Engage me by the day or by the project. No superannuation. No sick leave. No recruitment cost. No 12-week onboarding curve. No hardware. No payroll tax. Most clients save $80,000 to $120,000 a year against an equivalent full-time hire, and get more relevant experience in the bargain.

A leader who has done it, not just studied it.

I founded Chosen Family. I’ve recruited support workers, run intakes, sat through audits, redesigned policies, navigated complaints, made payroll, and lost sleep over participant outcomes. When I sit alongside you, we’re not theorising. We’re working from shared ground.

Someone you can trust to hold your stress.

Boards don’t see operations. Staff can’t be the audience for doubt. Family is tired of hearing about work. I can be the audience. I’m legally trained, professionally bound, and I will never repeat what you tell me.

No retainer? No problem. Hire me for a day.

Book me as your fractional Business Development Manager for one or two days when you’re entering a new market, scoping a partnership, or running a campaign. Seven hours of senior strategic energy, focused entirely on your organisation.

Who I help

Built for the sectors where purpose meets pressure.

I work with mission-led organisations that carry real responsibility to the people they serve, and real scrutiny from the systems around them.

  • NDIS providers

    Registration and the new pathway, audit readiness, intake and growth, from a founder who built and ran one. Sole traders through to multi-site organisations.

  • Not-for-profits & charities

    Governance, sustainable growth and board support that protect the mission while the funding environment shifts underneath it.

  • Boards & executive teams

    Fractional leadership, governance uplift and strategic planning at the top table, plus confidential advisory for the person carrying it.

See all the sectors I work with →
FAQ

The questions I get most.

Mid-sized NDIS providers, training organisations, government and council inclusion teams, and community-sector founders navigating audit, growth, inclusion, workforce, or reform pressure.

Sydney-based, servicing nationally. Approximately 70% of engagements run remotely. On-site work is available nationally, with travel billed at cost.

It means designing from the participant’s experience back to the policy, instead of from the regulator forward to the participant. Every intake form, audit and training is treated as a touchpoint with a real human life.

Yes. Raise it on the discovery call and we’ll find a structure that works for your organisation.

A capped portion of hours each quarter is available for community-led, queer, CALD or First Nations organisations at sliding-scale or pro bono rates.

Yes. Certificates are available on request.

Let’s talk

The first conversation is on me. So is the second one if you need it.

Book a complimentary 30-minute discovery call. We’ll talk about what you’re carrying. I’ll tell you whether I can help, whether someone else would be better suited, or whether you don’t need anyone at all. No pitch. No pressure. Just a conversation.

Contact

Stop carrying it alone.

0415 151 984

Based in Sydney. Servicing nationally.

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ConsultTraidy © 2026 Consult Traidy · Advisory for purpose-driven organisations

Consult Traidy acknowledges the Traditional Custodians of the lands on which we live and work, and pays respect to Elders past, present and emerging. We are a queer-led, CALD-led practice. We work inclusively with disabled, queer, CALD and First Nations communities.

Consult Traidy provides general expertise only. Nothing on this website constitutes specific legal or clinical advice.

When times are uncertain, your team does not expect you to have every answer. They do expect you to show up, tell the truth and keep talking.

Every organisation goes through uncertain periods. A funding change, a restructure, a regulatory shift, a leadership change. In those moments, many leaders go quiet. They wait until they have the full picture before saying anything, because saying "I do not know yet" feels risky.

It is usually the opposite. Silence is the riskier choice.

When communication disappears, anxiety fills the gap

People do not stop thinking just because leaders stop talking. When there is no information, they make their own. Rumours start in the car park. The worst case becomes the assumed case. Good people start updating their resumes, not because of what has happened, but because of what they imagine might.

That anxiety has a real cost. Focus drops. Mistakes increase. Trust weakens. And in our sector, unsettled teams can quickly mean unsettled participants and families.

What people actually need from you

In uncertain times, people are looking for four things from their leaders:

  • Honesty. Tell them what you know, what you do not know yet, and when you expect to know more.
  • Clarity. Plain words, not corporate language. If people need to read it twice to understand it, it is not clear enough.
  • Consistency. The same message from every leader, so people are not left comparing versions.
  • Presence. Being visible and available, not only sending emails from a distance.

Notice that none of these requires having all the answers. "Here is what we know, here is what we are working on, and I will update you on Friday" is a strong message, even when much is still uncertain.

Emotional intelligence in how you say it

What you say matters. How you say it matters just as much. Clear, emotionally intelligent communication means thinking about how the message will land, not only whether it is accurate.

That means acknowledging that change is hard before explaining why it is necessary. It means giving people space to react and ask questions. It means noticing who has gone quiet and checking in with them personally. A technically correct message delivered without care can do as much damage as no message at all.

A core capability, not a soft skill

Communication used to be filed under soft skills, something nice to have alongside the real expertise. That view no longer holds. In a sector that changes as often as ours, the ability to communicate clearly and calmly through uncertainty is a core organisational capability. It decides whether a change succeeds, whether people stay and whether trust survives a hard period.

Like any capability, it can be built. Leaders can be trained in it, practise it and get better at it.

A simple rhythm for uncertain times

When things are unsettled, a predictable rhythm of communication helps more than any single big announcement:

  • Set a regular update time and keep it, even if the update is "no change yet."
  • Brief all leaders together first, so the message is the same everywhere.
  • Give people a way to ask questions, including anonymously, and answer them openly.
  • Follow up written updates with face-to-face conversations where you can.
  • Close the loop when decisions are made, explaining what was decided and why.

Stability in an organisation does not come from having no uncertainty. It comes from people trusting that they will be told the truth, in time, by leaders who care how it lands. That is something every leader can offer, starting with the next conversation.

Want a hand putting this into practice? Let’s talk it through.