Australia’s trusted advisory partner for NDIS and community services

Helping purpose-driven organisations strengthen governance, grow sustainably and create meaningful impact.

I’m Traidy Bugeja-Naidoo. I partner with organisations across the disability and community services sectors, plus not-for-profit and social impact, from a founder who built and ran a registered NDIS provider.

Traidy Bugeja-Naidoo, advisory partner
I founded Chosen Family

A registered NDIS provider. Built it, ran it, and lost sleep over it. I’m not advising from a textbook.

A foundation you can trust Admitted Solicitor, Supreme Court of NSW Founder, Chosen Family ISO 9001 Lead Auditor Master of Social Work

Most consultants speak compliance. Most advocates speak community. Few translate between both.

What people say

Trust that stays with you.

His ability to weave lived experience with practical tools made the conversation both moving and actionable. He created a space where everyone, from frontline workers to sector leaders, felt seen and inspired.
Peter McKendry
Chief Executive Officer, CO Group
Chosen Family has set a new benchmark in this space. Their LGBTIQA+ training is grounded in lived experience and delivered with a high level of professional insight. This training is not just important, it’s essential.
Jye Bryant
Teacher of Community Services, TAFE NSW · Founder, Nepean Pride
Traidy is a powerhouse: poetic, affirming, and deeply grounded in lived experience. He doesn’t perform impact, he embodies it. I couldn’t recommend him more highly.
Patrick Hukins
Clinical Psychotherapist & Counsellor · LGBTQIA+ Inclusion Specialist
If you’re looking for a speaker who brings soul, strategy, and substance, Traidy is the voice you want. He doesn’t just talk change. He activates it.
Desire Ude
Managing Director, Anchored Care
Nothing can prepare you for hearing Traidy speak. He is a lyrical, eloquent, engaging, and powerful presenter. Speaking with love, compassion, and deep knowledge of what he shares.
Rita Mastrangelo
Partnerships Manager, Forsight
Whether Traidy is sharing personal, lived experiences, or offering practical ideas and tips, he has a unique ability to connect, inspire and motivate people.
Ngaire Nelson
Business Relationship Manager, Ableplus
Traidy’s strength lies in his ability to weave personal storytelling with advocacy, always underpinned by themes of liberation, belonging, and inclusive care. He speaks with authenticity, humility, and clarity, resonating with audiences from all walks of life.
Chrissy Muchenagumbo MBA
Clinical Nurse Consultant, Rhema Healthcare
Traidy is wonderful and always brings with him an energy and a realness that really engages you in the topic at hand. By the end of it I felt empowered, challenged, and ready to slay.
Mael Reale
Neighbourhood Team Leader, My Supports
Leaders and teams who have worked with, trained with or hosted Traidy
  • Leora Healthcare
  • TAFE NSW
  • CO Group
  • Forsight
  • Able Plus
  • Identity Clinic
  • Rhema Healthcare
  • My Supports
  • PEAR Project
  • Anchored Care
  • Nepean Pride
If any of this sounds familiar

You’re not alone. You’re just under-supported.

  • You’re the most senior person in your organisation, and there’s no one to think out loud with.
  • Every decision compounds on every other decision, and the weight is starting to show.
  • Your team can’t be the audience for your doubts. Neither can your board. Neither can your family.
  • You’d hire a full-time COO or BDM tomorrow if it didn’t cost a quarter of a million dollars to do it.
Traidy Bugeja-Naidoo seated, hands clasped, in a studio portrait.

What would change if you had one trusted, experienced operator beside you, just one day a week?

Why hire Consult Traidy

The cost of an experienced leader. Without the cost of hiring one full-time.

In Australia in 2026 a senior executive, a COO, BDM or General Manager, costs $210,000 to $290,000 once superannuation, leave, recruitment and onboarding are counted. Most growing organisations can’t justify that yet. Most growing organisations need exactly that.

Save six figures, on average.

Engage me by the day or by the project. No superannuation. No sick leave. No recruitment cost. No 12-week onboarding curve. No hardware. No payroll tax. Most clients save $80,000 to $120,000 a year against an equivalent full-time hire, and get more relevant experience in the bargain.

A leader who has done it, not just studied it.

I founded Chosen Family. I’ve recruited support workers, run intakes, sat through audits, redesigned policies, navigated complaints, made payroll, and lost sleep over participant outcomes. When I sit alongside you, we’re not theorising. We’re working from shared ground.

Someone you can trust to hold your stress.

Boards don’t see operations. Staff can’t be the audience for doubt. Family is tired of hearing about work. I can be the audience. I’m legally trained, professionally bound, and I will never repeat what you tell me.

No retainer? No problem. Hire me for a day.

Book me as your fractional Business Development Manager for one or two days when you’re entering a new market, scoping a partnership, or running a campaign. Seven hours of senior strategic energy, focused entirely on your organisation.

Who I help

Built for the sectors where purpose meets pressure.

I work with mission-led organisations that carry real responsibility to the people they serve, and real scrutiny from the systems around them.

  • NDIS providers

    Registration and the new pathway, audit readiness, intake and growth, from a founder who built and ran one. Sole traders through to multi-site organisations.

  • Not-for-profits & charities

    Governance, sustainable growth and board support that protect the mission while the funding environment shifts underneath it.

  • Boards & executive teams

    Fractional leadership, governance uplift and strategic planning at the top table, plus confidential advisory for the person carrying it.

See all the sectors I work with →
FAQ

The questions I get most.

Mid-sized NDIS providers, training organisations, government and council inclusion teams, and community-sector founders navigating audit, growth, inclusion, workforce, or reform pressure.

Sydney-based, servicing nationally. Approximately 70% of engagements run remotely. On-site work is available nationally, with travel billed at cost.

It means designing from the participant’s experience back to the policy, instead of from the regulator forward to the participant. Every intake form, audit and training is treated as a touchpoint with a real human life.

Yes. Raise it on the discovery call and we’ll find a structure that works for your organisation.

A capped portion of hours each quarter is available for community-led, queer, CALD or First Nations organisations at sliding-scale or pro bono rates.

Yes. Certificates are available on request.

Let’s talk

The first conversation is on me. So is the second one if you need it.

Book a complimentary 30-minute discovery call. We’ll talk about what you’re carrying. I’ll tell you whether I can help, whether someone else would be better suited, or whether you don’t need anyone at all. No pitch. No pressure. Just a conversation.

Contact

Stop carrying it alone.

0415 151 984

Based in Sydney. Servicing nationally.

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ConsultTraidy © 2026 Consult Traidy · Advisory for purpose-driven organisations

Consult Traidy acknowledges the Traditional Custodians of the lands on which we live and work, and pays respect to Elders past, present and emerging. We are a queer-led, CALD-led practice. We work inclusively with disabled, queer, CALD and First Nations communities.

Consult Traidy provides general expertise only. Nothing on this website constitutes specific legal or clinical advice.

The rules keep changing. Funding models shift, regulations move, technology arrives faster than anyone can plan for. Leaders who can only lead one way are being left behind.

Anyone working in the NDIS has lived this. Pricing changes, registration reforms, new practice standards and new expectations from participants, often all at once. The same is true across community services and the wider not-for-profit sector. Change is no longer something that happens every few years. It is the normal operating environment.

In that environment, rigid leadership models struggle. The leaders who do well are the ones who can adapt without losing their footing.

What adaptability actually means

Adaptability is sometimes mistaken for saying yes to everything, or changing direction every time the wind shifts. That is not adaptability. That is drift.

Real adaptability is the ability to stay open to learning and respond thoughtfully, while keeping hold of your clarity and purpose. The purpose stays fixed. The way you get there can change. A good leader knows the difference, and can explain it to their team.

Why rigid models break

A lot of leadership habits were built for a more stable world. Set a five-year plan, follow it, review it once a year. Hold all decisions at the top. Treat changing your mind as weakness.

In a sector that changes this often, those habits become risks. A plan that cannot bend breaks. A leader who cannot say "we got that wrong, here is what we are doing now" loses the trust of a team that can already see the problem. Rigidity looks strong until the moment it fails.

Emotional intelligence is now core

For a long time, operational expertise was what got people promoted. Know the systems, know the rules, deliver the numbers. That still matters. But it is no longer enough on its own.

Change is unsettling for people. When a team is facing uncertainty, they need a leader who can read the room, notice when someone is struggling, and stay calm enough to help others stay calm. That is emotional intelligence, and it has become as critical as technical knowledge. A leader with deep expertise and no emotional intelligence can push a change through. A leader with both can bring people with them.

Habits of adaptable leaders

Adaptability is not a personality trait you either have or you do not. It is a set of habits, and habits can be built.

  • They stay curious. They ask questions before forming conclusions, especially about things that are new or uncomfortable.
  • They hold plans lightly. They commit to direction, and stay willing to adjust the route when the facts change.
  • They learn out loud. They let their team see them learning, which makes it safe for others to learn too.
  • They separate the purpose from the method. When something changes, they ask what still matters and build from there.
  • They look after people through the change. They know a change plan that ignores how people feel is only half a plan.

Building an adaptable organisation

An adaptable leader can only go so far inside a rigid organisation. The structure has to allow for change too. That means decisions sit close enough to the work that people can respond without waiting weeks for approval. It means regular, honest reviews of what is working. And it means a culture where raising a problem early is valued, not punished.

In practice, it can be as simple as building a short review into every quarter: what has changed around us, what does it mean for our participants and our team, and what do we need to adjust?

The organisations that thrive over the next decade will not be the ones with the perfect plan. They will be the ones led by people who can learn quickly, respond thoughtfully and keep their purpose steady while everything else moves. That is the competitive advantage now, and it is one any leader can start building today.

Want a hand putting this into practice? Let’s talk it through.